Our Commitment to You

100% Safety Audit Pass Guarantee & Returns Policy

Gold standard contractor protection across Australia, the UK, and North America.

The SWMS.info 100% Audit Compliance Guarantee

If any Tier-1 builder, Principal Contractor, Client Safety Representative, or government regulator (WorkSafe, SafeWork, HSE, OSHA) requests site-specific additions or modifications to an editable SWMS or Safety Management Plan purchased from SWMS.info, our technical team will review the inspector's notes and update your document free of charge within 24 hours.

30-Day Money-Back Guarantee

We stand behind the engineering, technical rigor, and practical usability of our safety templates. If for any reason you are not completely satisfied with the depth, structure, or regulatory alignment of our templates, simply contact our support team at support@swms.info within 30 days of purchase for a prompt, no-questions-asked refund.

Prompt Refund Processing

Refunds returned to original card via Stripe within 2-5 business days.

Multi-Currency Coverage

Full refunds issued in your original billing currency (AUD, USD, GBP, NZD, EUR).

Free Expert Document Edits

Prefer modifications? Our safety auditors will tailor the document for you.

How to Request a Document Revision or Refund

Send an email to support@swms.info or submit our Contact Form.
Provide your order number or checkout email address.
If requesting a free audit revision, attach the principal contractor or inspector feedback notes so our safety team can customize your document immediately.

Browse SWMS Templates Contact Compliance Support →